All systems operational

Last updated 5/31/2026, 9:33:24 PM

Current Status

API

Operational

REST API used by the dashboard, customer portal, and third-party apps.

Dashboard

Operational

Merchant control panel at manage.ratesspot.com.

Customer Portal

Operational

End-customer booking surface and account management.

Payments

Operational

Card processing, payouts, refunds, and credit notes.

Communications

Operational

Email, SMS, and push notification delivery.

Analytics & Reports

Operational

Realtime, KPI, forecasting, and scheduled report generation.

Incident History

We'll post incident reports and post-mortems here once we go live in November 2026. During our pre-launch beta we maintain a private status feed for partners — contact status@ratesspot.com for access.

Subscribe to updates

We notify subscribers about scheduled maintenance and incidents.

Email subscribe →

Uptime targets

We target 99.9% uptime for the API, dashboard, and customer portal once GA. Hosted plans on Enterprise tiers include an SLA with credits for missed targets — see your contract or /enterprise.